For this edition of Impact Leaders, Toby speaks with Sophie O’Brien, founder of Pollen Careers, about what happens when you stop trying to game broken hiring systems and start redesigning them instead. They talk about the frustration that led Sophie to build Pollen, what she has learned from working with early-career talent, how she balances values with commercial reality, and why impact often shows up in the smallest moments as much as the big wins.

After speaking with impact leaders across sectors, from food and fashion to media, healthcare, law and tech, a clear set of patterns has emerged. These are not polished ESG slogans, but practical lessons on culture, B Corp, leadership, measurement, growth and commercial resilience.

The latest from ZeroBees' Impact Leaders Series: In Conversation with Justine Porterie